Expenses: Client shall reimburse Enchanted Events for any out of pocket expenses, including
additional mileage incurred by Enchanted Events not stipulated in the agreement.
Deposits: All deposits by Client are non-refundable unless otherwise agreed by Enchanted
Events and are payable no later than 48 hours after signing the Agreement or MOU.
Cancellation: In the event of a cancellation, all outstanding payments will be immediately
due and payable by the client.
Refunds: Enchanted Events has a No Refund Policy on deposits paid as we offer a Service
which includes hiring and booking of Vendors and Suppliers which require holding deposits of
fifty(50) percent. Other refunds will depend solely on the supplier/vendor(s) terms & conditions.
Late Payment: Failure by the client to pay the booking deposit within the specified time and
will result in the client being in direct violation and default of the contract, at this time, the
agreed booking(s) will be cancelled by Enchanted Events and the client will be liable for any
cancellation fees incurred. Once this action has been taken, Enchanted Events cannot guarantee
availability of vendors. Exception will be made however; this needs to be requested in writing at
least twenty four(24) hours prior to due date and can only be waived once.
Changes to the site: Enchanted Events reserves the right to make changes, additions &
amendments to this site, the disclaimers and these terms and conditions at any time without
prior notice.
Payment Terms and Conditions
Individual packages are created for each client based on their needs and budgets; therefore
there is no set fee structure with regards to venues and suppliers except for the proposed
pre-set packages available on our site.
Upon signing the agreement between the Client and Enchanted Events, the client agrees to
pay a deposit of fifty(50) percent of the proposed total cost within 48 hours of signing the
agreement.
The balance is payable to Enchanted Events no less than 10 working days before the
event/function date.
Enchanted Events does not charge the client a commission as we have set agreements with
our vendors/suppliers.
Should payment not be received in accordance with the agreement in the quotation, then
Enchanted Events reserves the right to stop all services until payment is received.
Should the client cancel Enchanted Events services for whatever reason after signing the
agreement, the fifty(50) percent deposit is non-refundable in its entirety. The balance of funds
will be credited to you once penalties with vendors/suppliers have been paid.
Enchanted Events DOES NOT accept any cheque payments, only EFT Payments and Cash
Deposits however; if a cash deposit is made, the client will be liable for the service fees
charged by the banks for “OTC"(over the counter) transactions which is one(1) percent of the
deposited amount.
